Patient and Family Experience: A Comparison of Intensive Care and Overall Hospitalization

Soowhan Lah was a fellow in pulmonary and critical care medicine, University of Utah School of Medicine, Salt Lake City, Utah, and is an assistant professor of medicine, Metropolitan Hospital, New York Medical College, New York, New York. Emily L. Wilson is a statistician, Center for Humanizing Critical Care and the Division of Pulmonary and Critical Care Medicine, Intermountain Healthcare, Murray, Utah. Ronen Rozenblum is founding director, Unit for Innovative Healthcare Practice and Technology, director of business development, Center for Patient Safety Research and Practice, Brigham and Women’s Hospital; and an assistant professor, Harvard Medical School, Boston, Massachusetts. Eliotte L. Hirshberg is associate director, Center for Humanizing Critical Care, Intermountain Healthcare; an associate professor, Department of Pulmonary and Critical Care Medicine, University of Utah; and an intensivist in both the Department of Medicine, Pulmonary and Critical Care Division, Intermountain Medical Center, and the Department of Pediatrics, Division of Critical Care, Primary Children’s Hospital and the University of Utah. Ramona O. Hopkins is a research psychologist, Center for Humanizing Critical Care, a researcher, Pulmonary and Critical Care Medicine, Intermountain Medical Center, and a professor, Psychology Department and Neuroscience Center, Brigham Young University, Provo, Utah. James Orme is director, shock-trauma intensive care unit, Pulmonary and Critical Care Division, Intermountain Medical Center, and professor of medicine, University of Utah. Samuel M. Brown is director, Center for Humanizing Critical Care, Intermountain Healthcare; an intensivist, Pulmonary and Critical Care Medicine, Intermountain Medical Center; and an associate professor, Pulmonary and Critical Care Medicine, University of Utah.

Soowhan Lah was a fellow in pulmonary and critical care medicine, University of Utah School of Medicine, Salt Lake City, Utah, and is an assistant professor of medicine, Metropolitan Hospital, New York Medical College, New York, New York. Emily L. Wilson is a statistician, Center for Humanizing Critical Care and the Division of Pulmonary and Critical Care Medicine, Intermountain Healthcare, Murray, Utah. Ronen Rozenblum is founding director, Unit for Innovative Healthcare Practice and Technology, director of business development, Center for Patient Safety Research and Practice, Brigham and Women’s Hospital; and an assistant professor, Harvard Medical School, Boston, Massachusetts. Eliotte L. Hirshberg is associate director, Center for Humanizing Critical Care, Intermountain Healthcare; an associate professor, Department of Pulmonary and Critical Care Medicine, University of Utah; and an intensivist in both the Department of Medicine, Pulmonary and Critical Care Division, Intermountain Medical Center, and the Department of Pediatrics, Division of Critical Care, Primary Children’s Hospital and the University of Utah. Ramona O. Hopkins is a research psychologist, Center for Humanizing Critical Care, a researcher, Pulmonary and Critical Care Medicine, Intermountain Medical Center, and a professor, Psychology Department and Neuroscience Center, Brigham Young University, Provo, Utah. James Orme is director, shock-trauma intensive care unit, Pulmonary and Critical Care Division, Intermountain Medical Center, and professor of medicine, University of Utah. Samuel M. Brown is director, Center for Humanizing Critical Care, Intermountain Healthcare; an intensivist, Pulmonary and Critical Care Medicine, Intermountain Medical Center; and an associate professor, Pulmonary and Critical Care Medicine, University of Utah.

Soowhan Lah was a fellow in pulmonary and critical care medicine, University of Utah School of Medicine, Salt Lake City, Utah, and is an assistant professor of medicine, Metropolitan Hospital, New York Medical College, New York, New York. Emily L. Wilson is a statistician, Center for Humanizing Critical Care and the Division of Pulmonary and Critical Care Medicine, Intermountain Healthcare, Murray, Utah. Ronen Rozenblum is founding director, Unit for Innovative Healthcare Practice and Technology, director of business development, Center for Patient Safety Research and Practice, Brigham and Women’s Hospital; and an assistant professor, Harvard Medical School, Boston, Massachusetts. Eliotte L. Hirshberg is associate director, Center for Humanizing Critical Care, Intermountain Healthcare; an associate professor, Department of Pulmonary and Critical Care Medicine, University of Utah; and an intensivist in both the Department of Medicine, Pulmonary and Critical Care Division, Intermountain Medical Center, and the Department of Pediatrics, Division of Critical Care, Primary Children’s Hospital and the University of Utah. Ramona O. Hopkins is a research psychologist, Center for Humanizing Critical Care, a researcher, Pulmonary and Critical Care Medicine, Intermountain Medical Center, and a professor, Psychology Department and Neuroscience Center, Brigham Young University, Provo, Utah. James Orme is director, shock-trauma intensive care unit, Pulmonary and Critical Care Division, Intermountain Medical Center, and professor of medicine, University of Utah. Samuel M. Brown is director, Center for Humanizing Critical Care, Intermountain Healthcare; an intensivist, Pulmonary and Critical Care Medicine, Intermountain Medical Center; and an associate professor, Pulmonary and Critical Care Medicine, University of Utah.

Soowhan Lah was a fellow in pulmonary and critical care medicine, University of Utah School of Medicine, Salt Lake City, Utah, and is an assistant professor of medicine, Metropolitan Hospital, New York Medical College, New York, New York. Emily L. Wilson is a statistician, Center for Humanizing Critical Care and the Division of Pulmonary and Critical Care Medicine, Intermountain Healthcare, Murray, Utah. Ronen Rozenblum is founding director, Unit for Innovative Healthcare Practice and Technology, director of business development, Center for Patient Safety Research and Practice, Brigham and Women’s Hospital; and an assistant professor, Harvard Medical School, Boston, Massachusetts. Eliotte L. Hirshberg is associate director, Center for Humanizing Critical Care, Intermountain Healthcare; an associate professor, Department of Pulmonary and Critical Care Medicine, University of Utah; and an intensivist in both the Department of Medicine, Pulmonary and Critical Care Division, Intermountain Medical Center, and the Department of Pediatrics, Division of Critical Care, Primary Children’s Hospital and the University of Utah. Ramona O. Hopkins is a research psychologist, Center for Humanizing Critical Care, a researcher, Pulmonary and Critical Care Medicine, Intermountain Medical Center, and a professor, Psychology Department and Neuroscience Center, Brigham Young University, Provo, Utah. James Orme is director, shock-trauma intensive care unit, Pulmonary and Critical Care Division, Intermountain Medical Center, and professor of medicine, University of Utah. Samuel M. Brown is director, Center for Humanizing Critical Care, Intermountain Healthcare; an intensivist, Pulmonary and Critical Care Medicine, Intermountain Medical Center; and an associate professor, Pulmonary and Critical Care Medicine, University of Utah.

Soowhan Lah was a fellow in pulmonary and critical care medicine, University of Utah School of Medicine, Salt Lake City, Utah, and is an assistant professor of medicine, Metropolitan Hospital, New York Medical College, New York, New York. Emily L. Wilson is a statistician, Center for Humanizing Critical Care and the Division of Pulmonary and Critical Care Medicine, Intermountain Healthcare, Murray, Utah. Ronen Rozenblum is founding director, Unit for Innovative Healthcare Practice and Technology, director of business development, Center for Patient Safety Research and Practice, Brigham and Women’s Hospital; and an assistant professor, Harvard Medical School, Boston, Massachusetts. Eliotte L. Hirshberg is associate director, Center for Humanizing Critical Care, Intermountain Healthcare; an associate professor, Department of Pulmonary and Critical Care Medicine, University of Utah; and an intensivist in both the Department of Medicine, Pulmonary and Critical Care Division, Intermountain Medical Center, and the Department of Pediatrics, Division of Critical Care, Primary Children’s Hospital and the University of Utah. Ramona O. Hopkins is a research psychologist, Center for Humanizing Critical Care, a researcher, Pulmonary and Critical Care Medicine, Intermountain Medical Center, and a professor, Psychology Department and Neuroscience Center, Brigham Young University, Provo, Utah. James Orme is director, shock-trauma intensive care unit, Pulmonary and Critical Care Division, Intermountain Medical Center, and professor of medicine, University of Utah. Samuel M. Brown is director, Center for Humanizing Critical Care, Intermountain Healthcare; an intensivist, Pulmonary and Critical Care Medicine, Intermountain Medical Center; and an associate professor, Pulmonary and Critical Care Medicine, University of Utah.

Soowhan Lah was a fellow in pulmonary and critical care medicine, University of Utah School of Medicine, Salt Lake City, Utah, and is an assistant professor of medicine, Metropolitan Hospital, New York Medical College, New York, New York. Emily L. Wilson is a statistician, Center for Humanizing Critical Care and the Division of Pulmonary and Critical Care Medicine, Intermountain Healthcare, Murray, Utah. Ronen Rozenblum is founding director, Unit for Innovative Healthcare Practice and Technology, director of business development, Center for Patient Safety Research and Practice, Brigham and Women’s Hospital; and an assistant professor, Harvard Medical School, Boston, Massachusetts. Eliotte L. Hirshberg is associate director, Center for Humanizing Critical Care, Intermountain Healthcare; an associate professor, Department of Pulmonary and Critical Care Medicine, University of Utah; and an intensivist in both the Department of Medicine, Pulmonary and Critical Care Division, Intermountain Medical Center, and the Department of Pediatrics, Division of Critical Care, Primary Children’s Hospital and the University of Utah. Ramona O. Hopkins is a research psychologist, Center for Humanizing Critical Care, a researcher, Pulmonary and Critical Care Medicine, Intermountain Medical Center, and a professor, Psychology Department and Neuroscience Center, Brigham Young University, Provo, Utah. James Orme is director, shock-trauma intensive care unit, Pulmonary and Critical Care Division, Intermountain Medical Center, and professor of medicine, University of Utah. Samuel M. Brown is director, Center for Humanizing Critical Care, Intermountain Healthcare; an intensivist, Pulmonary and Critical Care Medicine, Intermountain Medical Center; and an associate professor, Pulmonary and Critical Care Medicine, University of Utah.

Soowhan Lah was a fellow in pulmonary and critical care medicine, University of Utah School of Medicine, Salt Lake City, Utah, and is an assistant professor of medicine, Metropolitan Hospital, New York Medical College, New York, New York. Emily L. Wilson is a statistician, Center for Humanizing Critical Care and the Division of Pulmonary and Critical Care Medicine, Intermountain Healthcare, Murray, Utah. Ronen Rozenblum is founding director, Unit for Innovative Healthcare Practice and Technology, director of business development, Center for Patient Safety Research and Practice, Brigham and Women’s Hospital; and an assistant professor, Harvard Medical School, Boston, Massachusetts. Eliotte L. Hirshberg is associate director, Center for Humanizing Critical Care, Intermountain Healthcare; an associate professor, Department of Pulmonary and Critical Care Medicine, University of Utah; and an intensivist in both the Department of Medicine, Pulmonary and Critical Care Division, Intermountain Medical Center, and the Department of Pediatrics, Division of Critical Care, Primary Children’s Hospital and the University of Utah. Ramona O. Hopkins is a research psychologist, Center for Humanizing Critical Care, a researcher, Pulmonary and Critical Care Medicine, Intermountain Medical Center, and a professor, Psychology Department and Neuroscience Center, Brigham Young University, Provo, Utah. James Orme is director, shock-trauma intensive care unit, Pulmonary and Critical Care Division, Intermountain Medical Center, and professor of medicine, University of Utah. Samuel M. Brown is director, Center for Humanizing Critical Care, Intermountain Healthcare; an intensivist, Pulmonary and Critical Care Medicine, Intermountain Medical Center; and an associate professor, Pulmonary and Critical Care Medicine, University of Utah.